Privacy Policy

Introduction

Pro-PatientTech, Inc. ("we," "us," or "our") operates propatienttech.com and caspiahealth.com (the "Platform"). This Privacy Policy explains how we collect, use, share, and protect your information when you use our services. By using the Platform, you agree to the practices described here.

We take your privacy seriously, especially because the information you share with us relates to your health.

Information We Collect

Information you provide directly:

• Account information (name, email address, password)
• Health information you choose to share, including health goals, conditions, symptoms, and history
• Communications you send us
• Payment information, if you purchase services (processed through our payment provider; see below)

Information collected automatically:

• Device and usage data (IP address, browser type, pages visited, time spent)
• Cookies and similar technologies (see Cookies section)

Information from third parties:

• Information from our partner companies, if you engage with their services through the Platform
• Any integrations: wearables, EHR connections, labs, etc.

How We Use Your Information

We use your information to:

• Provide, personalize, and improve the Platform and your health
• Help you understand options relevant to your stated health goals
• Connect you with relevant partner companies
• Communicate with you about your account and our services
• Maintain security and prevent fraud
• Comply with legal obligations

How We Share Your Information

We may share your information with:

• Partner companies, only when you choose to engage with them, and only the information needed to support that engagement
• Service providers who help us operate the Platform (hosting, analytics, payment processing) under confidentiality obligations
• Your clinicians, only at your direction
• Legal authorities, when required by law or to protect rights and safety

Your Health Information and Your Choices

Consistent with our approach, you control your health information. You decide what to share, with whom, and you can change your mind. We will not penalize you for your choices.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information
• Opt out of certain processing
• Withdraw consent
• Receive a copy of your data in a portable format

To exercise these rights, contact us at info@propatienttech.com. We will respond within the timeframe required by applicable law.

Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, however, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to operate the Platform and understand usage. You can control cookies through your browser settings.

International Users

We are based in the United States of America. If you access the Platform from outside the United States of America, your information may be transferred to and processed in the United States of America.

Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a revised "Last updated" date and, where required, notify you.